I ordered some clothing for work
I ordered some clothing for work. Unfortunately, they were sent and delivered to the wrong address. When I contacted Rosegal, they informed me "It's your fault for not making sure your address was correct" First of all: I updated my address and phone number. Second of all: When the package was delivered, whoever received it, did not return it to the Post office. Third: Rosegal Refuses to Reship my purchase or Refund my order. Rosegal told me to contact the Post office, got to the address where the delivery was, and retrieve it myself. I live in Texas! Driving across Texas to go get a package is easier said then actually done! Texas is a dang country all by itself. It'd be easier to drive across Connecticut than to drive across Texas!! My order has been delivered to an address 8 hours away from me! Whoever received it, did not return it! Of course Rosegal does not have any phone numbers to speak to a representative. Not to mention they probably don't have any one who understands English! Do not purchase from Rosegal until you Make sure they have your address, phone number, and everything correct!!