BEWARE! Ebooktrip is a scam!
I booked a business class fare from Los Angeles to Cape Town, SA. Ebooktrip sent me a confirmation email and then sent an email saying there was something wrong with "authenicating" my credit card and asked me to call them. I called them and they passed me along to online services. That person said they would call me back in 10-15 minutes. I never heard back from them. I tried to call numerous times over the next 12 hours and was put on hold for approximately 20 minutes a time before giving up. I then sent an email to them. I contacted them this morning and spoke with someone who said they could not "autheniticate" my credit card and I should have received an email telling me this. I explained that I spoke with my platinum credit card and my credit card said ebooktrip.com or any other site tried to put anything through. Long story short, they continued to misrepresent that my card was not authenticated (whatever that means) and they repeatedly said they tried to call me and left me voicemails which I know they did not because it would have shown up on my call log. They now told me that the fare is no longer available and I will have to pay $1500 more than the original fare that I was quoted and booked. I told them that they should not publish fares that they are unable to get and if they do that, they should honor what they publish. They told me I was lucky to get this fare and that the current fare is $4000 more. I explained that I don't feel lucky that I am paying $1500 more than I was yesterday. Ebooktrip is a scam and now I have lost out on other better fares and I feel stuck with them. Now that I look at the reviews I see that this is a common scam with them. I don't understand why Flightfinder and others use them when they are dishonest.
