Working with Andrew from customer…
Working with Andrew from customer service was an amazing experience. He’s a positive, honest employee, who makes adding to an order easy. Two things that keeps this from being more stars. The claims person I spoke with, for a piece of the modular couch that came broken, was rude, difficult, and condescending. He made getting a warranty replacement for a broken item make me want to never deal with furniture cart again. Also, don’t actually expect to get anything you order in two to four weeks. More like eight weeks, unless you live really close to where they exist.