Worst customer service I’ve “received”
Worst customer service I’ve received, if I can even say “received”. I had an issue first about my product purchased from their website marked as counterfeit on eBay, which told me to contact them to resolve it. I have been trying to contact Lovense for almost 3 months via their website, 2 email addresses and 2 Twitter customer service profiles. I have received one single e-mail written by an Artificial Intelligence, after over a month of several e-mails, saying they are contacting eBay which eBay has confirmed to me they haven’t. I’ts been so many e-mails and contact forms they have been straight up ignoring.