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英国

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agoda

Fraudulent activity

Booked an apartment room for a weekend and never received booking confirmation. I called their hard-as to reach phone number multiple attempts and emailed their customer support to resolve the situation to no avail. Even with the bank charge, dates, name, email and phone number they weren’t able to pull anything from their data bases. Now stuck in a silly chargeback cycle, awaiting a response. I disputed their charge, now they are charging me back because I ‘never reached out to them’ or ‘gave their team time to resolve the issue’. A load of shit.

2025-08-28有帮助 3