Tragic customer service
I would never recommend this company. Their sizing is absolutely bogus, they do not accommodate for larger busted ladies. My bride ordered me the wrong size and the customer service was quite tragic, but then I decided to order myself the correct size. I have a 44 inch bust so I went for a size 16 to accommodate for this, as it states the bust is measured at 43.5 inches, so how is it still about 6 inches far away from closing around my boobs? Not to mention that I have an enormous amount of "side-boob" because the cups are not at all accomodating to people who have larger breasts than hips. If you are able to contact with a concern within 2 weeks of delivery you'd be fine for refunds etc, but my concern is with how awful the sizing is paired with the awful communication. This isn't about money, it's about false representation. They market themselves as some sort of bespoke dressmaker but all they are doing is selling off the rack size dresses, cut from fabric and then refusing returns on the basis of "not being able to sell on" which is a lie.