So disappointed at this point
So disappointed at this point. Shrimp has been substituted in two separate dinners, the last time with no explanation. Contacted BA and was told a credit would be done for the shipping. Never showed up. Contacted again and was given (double) credit. Okay-good, until we tried to eat the steak we had ordered. The meat was so tough and gristly that we threw it out and ordered pizza. We have been with BA for years, but with the way 2024 is going it looks like 2023 will be our last.