企业入驻搜索写评价分类关于
简体中文English

BoE

美国

1 评价
0 被浏览
3 有帮助

1 条评价

Multcloud

Don't waste your money!

As the title says, don't waste our money! First of all, they are advertising features that are limited, for instance “Real-time synchronization between two cloud drives” is limited to two (2) tasks, and they don’t tell you that until you have signed up and try to enable more than 2 tasks. Secondly, the platform is not stable! I created 6 scheduled sync tasks, but 2 of them does not run as scheduled. Thirdly, their support is almost non-existing. When I encountered the issues with the above mentioned tasks, they fixed the problem the first time, but just 9 days later the tasks stopped working and they have not been able to fix it (same issue with the same tasks), Since their ‘fix’ did not work , I asked to be refunded the money I paid for the ‘Lifetime – Unlimited’ subscription I had purchased, but I was told that they couldn’t as I was outside the 30-day refund policy, which I can’t find anywhere on their webpage, and which should not have any bearing, as I am not asking for a refund because I changed my mind, but because the service is not stable and they can’t fix it! After pushing for a solution (or a refund) several times, they have stopped answering my emails. Update February 20, 2024 It's getting better (sarcasm)... They finally replied on February 18, 2024...5 days after I informed them that their 'fix' did not work. They apologized the delay and blamed it on 'holidays and mountains of email responses'...which begs some questions...1) why do they advertise 24/7/365 Support on their website when they apparently shut down over the Chinese New Year...and 2) are the 'mountains of email responses' other angry customers? Anyway, they came up with the brilliant (sarcasm again) fix, that I create two new tasks. So I did that...and yes, now those two tasks have been working for a little over 24 hours, but at the same time, two other tasks stopped working... So save yourself the headache and stay away from this product...it's not worth it!

2024-02-14有帮助 3