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Oswin Cualli

美国

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Clarifion

Refused to Cancel fraudulent order

I had a CC that had it's information stolen. When I noticed fraudulent charges on my credit card from Clarifion, I called and explained the situation and they refused to cancel. They told me that I was in charge of getting the order returned to them, at which point they would refund my money. They refused escalation to anybody except their useless T1 support, and would not offer a callback or assistance from a manager.

2026-01-29有帮助 3