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Rico Suave

美国

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Sportsman's Guide

Poor Customer Service

Shipped the wrong product. Failed to reship the right product. Lied to me many times about checking the bin, shipping overnight, etc,etc. Ask for a supervisor. Wouldn't transfer to a supervisor. Am shipping the wrong product back and will never do business with these people ever again. Edit: Got an email from the “review team” that reviews the reviews. Said they were sorry and offered a $15 coupon, insinuating I would buy from them again. Not a chance. Again, falsely told me they would ship overnight. To them, “over night” means 3 days. They shipped it Friday and I won’t get the replacement product until Monday. Three days. Twenty days since this whole debacle. Go ahead and do business with them if you don’t care what you get or when you get it.

2026-03-13