It’s really sucks service
It’s really sucks service. I’m so sorry for saying that. We from 1U TO SG (Lavender) our bus started at midnight, 12am. Anyway the bus starts early 10pm we understand that might be pick some other else. And we starts heading to SG around 12am the exact timing. And we got chnage the driver on the half way road. Once we reach sg customs and we standing and waiting for 30 minutes without anything. 5 of us include 2 elderly with weak knees. We tried to called the service centre for 2 times. First time was answered and we telling what our situation now. We waiting for their respond. We called the second times but the service centre was engaged. We have to spend extra money to take grab from sg custom out there cause we bought the bus ticket are gone. Nobody can help. Spending rm700++ for 5 pax, one way, VIP PREMIUM and I didn’t get any premium on it. I been cheated! What’s a sucks service. 😡