Terrible company
Ordered a pair of shoes that were supposed to be like walking on a cloud. The were like walking on gravel. I contacted customer support and requested to return and refund. I was told to send photos of the item plus the shipping info. I did that and was told I had to pay for return shipping and they would only give me 10% of my purchase price. Avoid this supplier at all costs. Update: after several more. Emails they advised me that the cost to return the item would be too much for me to pay. Just destroy the shoes! They are still only offering 10% refund for their horrible shoes. I am submitting all the information to the state attorney general for their review. I suggest we all do that to get this company sanctioned from doing business in the USA.