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Yordan Petkov

保加利亚

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EpicNPC

Arrogant admin

4/10 site, but the admin is very rude and arrogant. Tl;dr: If you run into problems with your account, you will most likely be blamed for the mistake and not helped, even if you are a long time member of EpicNpc. I've been using EpicNpc for over 6 months now, building up a reputation and feedback on the forums without any problems, until my account was banned for being "possibly compromised" because I was accessing it through a VPN. When I contacted support, the admin of the forum (Michael) was apparently assigned to the ticket and refused to help other than to say that without re-verifying my phone number, I would no longer be able to use EpicNpc and would need to create a new account. I provided all screenshots (and even a video) of emails I had received from EpicNpc in the past to prove that I was indeed the account holder, but Michael simply decided that the ticket should be closed. Then Michael said that I had provided a fake screenshot when in fact I had sent him a video.. If you value your time and privacy, please consider staying away from EpicNpc. The fact that a VPN is considered to be "hijacking" an account is ridiculous. Furthermore, when EpicNpc states in their privacy policy that they do not process data deletion requests "for legal reasons" (completely bizarre), how can you trust them with your data? In fact, after searching online, it appears that the site was part of a data breach a few years ago and email addresses, IP addresses and even (unencrypted) passwords were leaked to attackers — I have not seen any public statement from EpicNpc regarding this breach.

2024-02-18有帮助 2