Faulty site and poor compensation
I had two orders of about $55 ordered the 6th of January. I was charged for both of my packages but only one went through their system. I went back in forth with them trying to sort this out and sent evidence of my transactions. After not responding to my proof of transactions for a week I had to email AGAIN for them to get back with me. At that point I asked for a greater discount than the original sale I bought it for (a Buy $60 get $15 off) since it was their system that lost my order and it had been over a month since the initial order. They said they could not do that even though it’s their faulty system. They said I can just buy the contacts again with the original sale but only because it was still going on. I also won’t have these contacts for an event I’ve had planned. I’ve heard great things about these contacts and for this to be my first experience with the company it is an understatement to say I’m disappointed