Creality support sucks
As with all these reports the customer service sucks! The only reason I gave a 2 instead of 1 is because when the K1 max I ordered worked it was great. The bad is that when it stopped for the 3rd time in 3 months customer service has been nothing short of abysmal. I have messages every day for over a week with no response. Not a sorry, we will look into it, or even a pi55 off. They just don't respond.