No refund
I placed an order (my third) and it didn’t ship for two weeks or so so I contacted them to ask the status and they assured me it was being taken care of. Still no progress and this time when I contacted them, they said they were no longer shipping to Japan! No mention of a refund. Now I’ve been contacting them about my refund (nearly $200) for several weeks and they just keep assuring me that they’re working on it! The whole company seems like a scam.