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Alexander Drozdov

美国

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Fulfilla

Not good anymore

I used to be a fan of their service, but not anymore: 1) My most recent shipment from Texas, USA to Germany was received by USPS on January 9th and finally delivered on February 20th. The package sat in the Fulfilla facility for over a week, which significantly prolonged the delivery time. 2) The shipping cost was initially calculated and paid as $28. However, upon delivery, the recipient was unexpectedly charged an additional 27 euros, exceeding the pre-calculated amount for more than 2x. Despite discussing the issue with the Fulfilla team, no satisfactory explanation or refund was provided. As a result, I've decided to discontinue using their services and cannot recommend them anymore.

2024-02-23有帮助 1