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Ventura

美国

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Moving Steps

Return policy not fully accurate. Shoes need to back to Singapore.

Ordered the shoes from an Instagram add. Did not check reviews. The shoes did not fit. I was offered to return and get my money back but the return is to Singapore, which is not mentioned anywhere on their site. To return to Singapore at my cost would have been almost the cost of the shoe, so they offered me to keep the shoe, donate them and offered me 50% of the refund. Their customer services was prompt. But not helpful. So they now have an unhappy customer who will never purchase from them again. As far as the shoe goes they are very poorly made, they stink like glue or shoe making glue and come in a plastic envelope with no protection. Not worth the money. Not worth dealing with. I do not recommend the shoes nor the company.

2024-02-23有帮助 1