Poor service, mediocre dresses
I wish I had known that the business is based in Singapore. Customer service was horrid. They sent my order out with my zip code as the only address. They have no phone and the chat is useless. They were not only spectacularly unhelpful, they were not even not honest with me. One rep claimed to have solved the problem and then went on about how I needed to leave her good feedback. After I did so, I found out that her attempt was unsuccessful. Another stated they could do nothing to help, while UPS said the exact opposite. I did all the legwork myself, experiencing days of frustration. The dresses were not worth the time, the trouble or the cost. Two were both flimsy and dowdy, while the third was tolerable in appearance, but poor value. I kept it because I had a deadline, but I'm not sure that it will survive drycleaning. Do yourself a favor and go to an actual store.
