We purchased a mini brand set/mall for…
We purchased a mini brand set/mall for my daughter for Christmas. When she opened her present, she was unable to put it together because it did not come with all the pieces it was supposed to. Customer service was initially friendly, but after 8 weeks the issues were still not resolved, and the customer service is not responding any further. I definitely feel like I was just given the run around until they could forget about the issue. From a disappointing present on Christmas morning to disappointing resolution of the situation, I will not trust any ZURU products for my kids in the future.