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Jacki G

美国

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Knitfirst

Customer Service is not responsive

As other reviewers mentioned, I didn’t realize I was ordering from China. The covers took over 2 weeks to deliver. The quality was ok, just wanted to exchange for a different color and different dimensions. I’ve reached out to the company 3 times for a return address and have yet to receive a response. After seeing these reviews, I’m not hopeful that this will be resolved how I had hoped. 😞 I would love for them to see this and help me so I can provide a more positive review.

2024-09-22