The overall experience working with Sylvia in Mumbai was satisfactoryas
The overall experience working with APML was satisfactory from engagement to delivery. All goods, baring few glass items were in good condition. if any gap in their service, i could point to weak communication and very little SOP set up. As customer i found difficulty in tracking my shipment. i was able to contact hot line but found it difficult to get proper reply. while concept of getting prompt update is good it was not to be as there was no info on Shipment tracker provide at engagement point.