roidmi not loyal
x20 vacuum works amazing, but months later the brush head stopped working. good luck with customer service. will not send a replacement head, they wanna send parts for me to fix , and sent a video on how to do it . video is in Indian and fixing myself would be very tricky. clearly states two year warranty. told me to take back to store I purchased from, but store no longer carries it and is past the 90 day return. whole point of warranty is to not fix yourself ,should be a quality vacuum if offering a 2 year warranty. been emailing back and forth for close to a month now , and telling me they will send parts because the do not have the brush head attachment in stock? maybe a new vacuum since I spent over $500 and now not working less than a year