This company has no integrity
This company has no integrity, cannot be trusted. It DID NOT provide clear information on baggage limit for an airline ticket. It went on to charge my credit card when I exited the payment process. When I reached out to CS, they avoided the issue. “ beyond our control” was what they said. Even when I said it is not my intention to cancel the airline ticket, and I am just trying to ensure that my ticket goes through, the CS reminds me that all cancellation charges will apply. Not listening and helpful. After finding from my bank what happened and that the payment will fail, I notify CS to escalate to finance and resolve this payment issue, still no effort to resolve the issue. Worst experience with cheaptickets.sg.