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Chloé P.

法国

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FAFREES

Avoid this brand...

I ordered two bikes on February 29th. April 1st, still nothing... I'm glad I placed my order in a partner shop so I was able to ask for a total refund. The shop told me that the bikes were being delayed, stuck in the Suez canal, had no room for them on the shipping boat, delayed again... And at the end, Fafrees was not even answering anymore... Never saw such a joke and lack of professionalism ! Well, maybe it was a sign from the universe telling me to do things better. Because later, I ordered Spanish equivalent bikes (Moma Bikes), got them in a week, and they're perfect !

2024-04-10有帮助 3