Easy to work with and extremely…
Easy to work with and extremely responsive.
customer
美国
2★ 评价
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2 条评价
The end product was good, process terrible
The end product was good, but the communication was terrible. I ordered a product that was labeled IN STOCK, got an invoice, and only called for a different question and was told that the product I ordered was actually out of stock and was on a week delay, but no one was obligated to reach out. I would not have known if not for my call. I then ordered and an actual in-stock item and requested overnight shipment since I was already delayed. When they were not delivered on the actual date they were supposed to be here, I again called and was told production had not even started. There was a problem with the design. No one from the company reached out to contact me or notify me of the delay. Once again, I had received an invoice that everything was okay. If I had not called to inquire, I would have not known. They did sort out the problem (that was on their end) and I did get a good product, but the process was stressful, terrible, and hard to deal with.