Received faulty product
Received faulty product, which melted the end of the mouthpiece due to overheating. Sent pictures and proof, customer service reps refused support and told me I could return it at my own expense and I would be refunded a small fraction of the original amount. They seem unreasonable, happy to sell faulty products, and they're disrespectful in every way. Been stuck with a hundred and fifty dollar dud for over a year now. DO NOT GIVE THEM YOUR BUSINESS.