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Jessy Smith

美国

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Hotelwhales

Not a scam, but not great either

A legit business, not a scam, but not great either. Booked weeks in advance, but they didn't forward the funds to the hotel, although the hotel did have our reservation so that was good. In the end they couldn't fix the problem in a timely manner. Called and was hung up on a few times. They called back and had us send the receipt from where we payed out of pocket a second time for the room. Waiting to see if we get a refund from them, or the hotel. Overall, not great. Wouldn't use them again.

2024-03-07