Disappointed as a small Canadian nonprofit
As a small Canadian nonprofit we were lured in by the EventCreate promise of easy ticket sales online! That was fun and easy, we paid our money willingly. The problem was we needed to qualify with the criteria of Stripe.com their underlying credit provider. They don't like little nonprofits. So we're trapped in lobster trap of false promises and our time to sell tickets is disappearing in 2 Weeks worth of back and forth. This has put our club in a money losing situation for our one fundraiser this year. Now will they give us a refund? Will update if there are any changes Update: full refund and lots of good conversation with corporation representatives. I think they understand what happened to us because of their association with Stripe.com. Note the other online ticket provider EventBright is also supported by Stripe.com.