Misleading free trial and poor experience
I signed up for Undetectable AI’s free trial because I wanted to test their higher plan before committing. However, I was charged $189 much sooner than expected, and only afterward was I told that the free trial only included 250 words. From my experience, this was very misleading. I checked the website again and did not clearly see the 250-word trial limit stated the way support claimed it was. A 250-word limit is also not enough to properly test a tool like this, especially if you are choosing a plan that advertises 35,000 words. The most frustrating part is that the tool did not even work properly for me. I tried to humanize around 4,000 words multiple times, but the website kept loading, freezing, and eventually crashing with a “page is dead” message. I did not receive a successful output, yet they still initially wanted to deduct $18 from my refund for “used credits.” I contacted support and requested a full refund. They said they would forward my request to billing and that it is subject to approval. I’m still waiting for the final outcome. Overall, this was a very disappointing experience. The free trial terms felt unclear, the website did not work properly, and the refund process has been stressful. I would not recommend signing up unless the billing and trial terms are made much clearer upfront.