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美国

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Bellacor

Fast delivery but customer service lacking

I purchased a lamp and it was great. Fast delivery. However it was missing important parts to hang it. I used their text message cust service. That didn’t get me anywhere. Then I called about the missing PCs. The gal told me to answer her email she would send me with photos of missing PCs. She would get it to manufacturer and I’d get them in a week or so. I never got acknowledgment from the gal that she received my response nor did I receive the parts.

2024-03-10已认证