DO NOT SUPPORT THIS JOKE OF A COMPANY
I recently placed a first time purchase with Love Bonito and am incredibly disappointed with how they handle their incorrect deliveries. I received someone else's package and have communicated with them about it. They are not able to send me a replacement until the person who received my package returns it back to them. That could take months or who knows how long?! I've never experienced such a bad business protocol before. They're HOLDING MY MONEY HOSTAGE until the person who received my package returns it back to them (assuming that the customer already received it). I asked for a refund repeatedly and they refuse and are very adamant in getting me my package. They don't even know where my package is, how long it will take to receive the package, refuse to send me a replacement, and refuse to refund me. If I ever do receive my package, I'll have to spend $8 to return because they don't cover for return shipping!! This company is a joke.