"I am so frustrated to Carlcare Cebu SM
"I am so frustrated to Carlcare Cebu SM my phone was sent to be repaired and then they said no parts available so they offer refund but the refund is 3 weeks already and it doesn't have any updates yet. They always promise and say it's already process. Since, I finish sending the necessary documents. Like Valid ID's both with my partner and the Authorization letter. I am 8 months pregnant but I think until 9 months. I cannot get my refund because the company doesn't have the intention to release my phone refund. I don't have phone for 3 weeks already. What takes it too long. I already used lots of money for international call. Just to get in touch with the customer service but still it's so hard to talk with you guys. All of you are full of promises. You get my phone and then offer a refund and it the end nothing. Such a waste of time. My phone Tecno Phantom Vflip was in your hands and you don't have any Updates for the refund. I hope you will be happy as I experienced really bad bad bad bad . Extremely bad services with you guyz. I don't like to buy any products now that has warranty of your company.