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Steffi Kieltsch

德国

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Ultiself

⚠️ Misleading sales process

⚠️ Misleading sales process – be careful I had a very disappointing experience with Ultiself. I initially purchased a product through an Instagram advertisement and clearly authorized the first payment. However, during the checkout process, additional products were presented by simply clicking “continue,” without a clear indication that these clicks would result in further purchases and charges. I was later charged additional amounts that I did not knowingly authorize. I was not clearly informed about any automatic payment agreement or subscription, and there was no transparent explanation in the emails I received from the company. I have contacted PayPal to dispute these charges. I recommend being very careful and reading every step of the checkout process, as the way the offers are presented can be confusing and misleading. I also have screenshots of the Instagram advert that I clicked through and showed it to my best friend who is a higher class lawyer, we will take legal steps now he also said it’s not right. Also in the email confirmation is no information about automatic payments which is illegal in Germany. you guys are in trouble now.

2026-07-12