Avoid this total scam of a company
I used to love this product and recommended it to friends and family. Now I am embarrassed I did so. I had saved up nearly $700 in closet cash using Take Bag bags for a large jewelry purchase through for days which is where take bag bags started. They then transferred this to a platform called Trashie and then suddenly you could only use your closet cash in increments of $20 at a time. This change happened with barely any notice during the busy holiday shopping season so the one email they sent out about this was buried and I was now unable to use this balance. I probably never will be able to even though I paid for every single take back bag. Their new system lets you only use increments of $20 or offers "rewards" for random brands all in increments no more than $25 (usually $15). The best options for "rewards" sell out and you can't get one. They call these rewards "gift cards" but their use is SO restricted I don't understand how they can even be called a gift card (think must be used within 30 days, not valid on discounted or items or able to be used with any other promo etc.). Other than that, its coupons you can get from brands by signing up for their emails. It’s a total joke to call it a “reward” Besides making my $700 basically valueless, they claim to be a company encouraging and stewarding eco-friendly practices and better for the planet options, but all this product now does is force you to purchase more and more items if you want to use your closet cash balance. Overall, I would basically just say they are scamming you for your money, your items, and masquerading to care about the planet while doing so and would never recommend using this product again. Above would be my original review. Since writing it, I assume they received lots of bad reviews and angry customers so they opened a very short window where you could use up to $200 of your closet cash in one transaction on For Days. I quickly did this to use up my balance so I can never do business with this company again. I placed multiple orders to use up the balance. My orders were placed 2 weeks ago. 3 items have not arrived at all. Of the 3 items, 2 are no longer on their website. All 3 are the 3 most expensive items I ordered using my closet cash and cost over $150 each. The other items that have arrived no problem were very inexpensive. I’ve reached out to customer service but since these items no longer show on their website and based on the all the other terrible reviews, I have almost no hope I will get these and have been scammed not once, but twice by this company so seriously avoid at all costs.