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Samuel Quezon

菲律宾

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Easybook.com

If I could give a zero rating

If I could give a zero rating, I would. We booked a bus liner named Billion Stars. We expected a great bus with leather seats and was faced with disappointment during departure. First, the wrong bus came which was clearly named Meteor travel and the conductors insisted that it was our bus, passengers who booked the same bus with us via easybook were complaining about it but there was a frequent passenger who told us that this is always the case so just let it be. Second, seating option is pointless. When we went in the bus, other groups of people were seated on our assigned seats. Tried to complain to the conductor but he addressed a totally different issue inside the bus and never resolved our issue. We were lucky that there were available seats elsewhere. 0/5 worst travel experience of our lives.

2024-03-15