Shocking service
Shocking service. The scooter is faulty, throwing up error codes. Proof sent to the company and they agreed to accept it as a return and repair the scooter. Great, right? Wrong. They provided me with a prepay label and advised me to attend my nearest parcelforce to return it. After spending £40 in taxis to get to the place as it was completely out of the way in an industrial estate, they have advised they cant accept the return because of what it is. I am extremely frustrated and exhausted dealing with this company. I want a refund for the faulty item!