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Olivia Lightfoot

英国

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duntery.uk

Absolutely terrible

Absolutely terrible. 2 of us bridesmaids had to buy another dress because there sizing was so wrong - emailed the company and was told we’d measured wrong. My dress broke in 3 places before walking down the aisle , I emailed the company again, and was offered a £18 refund? £200 on 2 dresses and they offered £18. They also gave a list of excuses as to why the dresses would have been ‘broken’. Asked for the managers email was completely ignored. Got offered £28 refund - again for 2 dresses which they made wrong but passed the blame onto myself - it’s an absolute shambles of a company.

2024-03-16有帮助 1