Good, but do keep customer informed!
Not till I searched the web for a reasonably priced courier service to India did I find SFL. I was skeptical of an unfamiliar name and the process didn't inspire confidence in me, either. I gave them my credit card info but 1) received no confirmation of how much actually my card was charged 2) nor any notification about my document until my party in India confirmed receipt. SFL, your service was good indeed but do keep the customer informed or at least, like the U.S. post office, make it possible to track the shipment.