I called customer/tech support on…
I called customer/tech support on trying to get some perameters set up on my newly purchased system. The gentleman tried to help me but, couldn’t. He created a case # for the higher level tech support to reach back out to me. Two weeks later I recached back out and was told the case is still open. It has now been 3 weeks and no response back from Revo tech support. I work in retai l/ tech support myself and this is clearly less than acceptable!