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Liz Wood

英国

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Aspinal of London

Jewellery presentation disgusting

Ordered a necklace. It arrived in a box with a thumb print on the gold logo. Worse than that, the presentation was disgusting. On opening the box, the chain was all knotted. Never seen anything like it. Clearly looked like it had already been sent out to another customer. Rang customer care who apologised & that they would pass the complaint on. No email or nothing from Aspinal. Item was returned. Disgusted with them as I've been a good customer. I won't be purchasing again

2026-03-22