Excellent support and affordable.
I was introduced to Host Koala by a friend about 2 years ago and was intrigued by their prices as well as their Singapore offerings. My friends website loaded quickly for me. I previously used exabytes, a popular hosting company in Malaysia. At first, my hosting cost around RM 500/year, before the prices jumped to over RM 1000/year. I was skeptical but did not mind trying Host Koala as it would cost less than 10 % of the initial RM 500/Year. As my renewal drew closer, I did not have much time to make a decision. The first challenge would be moving my website over to a new company. Host Koala was able to do that within hours, and my website was up and running without any downtime or issues. All I needed to do was update my nameservers. My website also appears to load quicker on their Singapore server, compared to exabytes, which is another win for Host Koala. The reliability of their servers have also been impeccable. It was a lot better than exabytes which would often slow down several times a month ( Check their trustpilot page ) I have not experienced anything similar with Host Koala so far. Another plus point would be that I'm able to create several email accounts for seperate use cases without upgrading to a larger plan, which was required for Exabytes. They were also able to fix several issues with my Wordpress site over the years. In conclusion, I'm glad I found Host Koala and I do recommend them to my friends as they appear to be a total win for us, compared to Exabytes.