I want to support this company but…
I want to support this company but they’re losing me - cashed in some credits for blankets which were supposed to take 3 weeks due to custom manufacturing. I waited over a month and they sent me a tracking number, that never progressed beyond “waiting for package” and felt like they’d only sent me the tracking as a decoy. Confirmed weeks later when I asked why the tracking was still waiting for the package, and they said the manufacturer has a material back order and will make the blankets soon. And apparently they’re being made in Lithuania so hello extra carbon for shipping. Next week it will have been 3 months since I ordered, and I can’t decide whether I’m more likely to win the lottery or receive these blankets before next winter.