Stay away
Told aovopro direct on ebay I needed a new charger and they told me to use a multi meter on the charger, I did and it sparked every time, so I told him and I asked if he needed my address to send the charger even though my address was in the chat and he all caps me and that means yelling everyone know that and I told him my address and asked him are you yelling at me but you can tell different people were contacting me on ebay, but before that they gave me a new battery I rode the scooter 2 times because the battery is dying and it won't charge so I looked a second time at the cables inside and noticed the battery was bulging in the rear of the battery, so in a nut shell they don't like honoring the warranty and also aovopro has nothing to do with aovopro direct on ebay....WHAT???, so just stay away from them, it's a junk company with junk scooters that don't like honoring warrenty...