Don't purchase their boards!
After 2 weeks of pointless communication with 2 people, I'm no closer to an answer as to which gearbox parts are correct for the board I'm servicing, so I ordered my best guess = ET2 rebuild kits to service a Ripper they sold with ET2 motors. I paid via paypal, ordered directly from the multi-lingual international site. Should I expect to receive parts I've paid for, (correct or not,) in a couple weeks, or is that a fantasy? It's unclear to me if this company is imploding completely, or if this is the way they've done business for years. Don't purchase their boards!