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Debbie Rideout

加拿大

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giphogantic.com

Giphogantic

Ordered an item from Giphogantic in November 2023 from a Facebook ad. Right away I started to receive info on shipping such as the city it left from in the US, cleared customs into Canada, arrived in a city in the next province. After it was stuck there for a month, I inquired about it. The company then sent me a tracking number from Canada Post where the package had left China in December and was stuck with Canada Post. After several emails to the company asking to explain the two shipping methods and doubting every response I received, I asked for a refund. The company then said they would have to deduct the shipping fee and the loss of the item that was shipped, which to me would mean I would get back zero dollars. After several more emails they agreed to refund the amount minus the shipping which they did. Not at all impressed with this company. I certainly learned my lesson on placing orders from an ad on Facebook. Please google reviews before placing orders with online ads.

2024-03-25有帮助 5