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Madi Woods

美国

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Kistania

Never received package and company won’t refund

I ordered a pair of shoes from this site and was tracking my package. It made it to my city but was never delivered to me and was sent back to the company. It’s now been over 2 months and they won’t send me the shoes because they say they are still waiting for the package to return to them. I finally just asked for a refund and they offered to refund me 65% of what I paid. I don’t understand why I’m paying for 35% of an item I never received. Experience has honestly been awful, 110% do NOT recommend.

2024-03-26有帮助 3