Please understand...
Anbernic manufacture quality handheld gaming devices at a great price. There are a couple of things to be aware of before purchasing: The microSD cards that ship with some of their devices are low quality, and need to be replaced. The process is straightforward and Anbernic provide video tutorials to assist. Anbernic do not accept returns outside of Japan and the USA. In my experience from purchasing multiple devices, they are happy to provide replacement parts if required, and video tutorials to assist with installation. If a device is purchased from a reseller, they are under no obligation to cover warranty repairs - you need to contact the reseller. This is fairly standard practice, so I don't understand why people complain about it. They will sell spare parts if required, simply email them with a clear and concise request for the parts required.