I once bought lenses from them which…
I once bought lenses from them which came perfectly and how they should be. Almost two years later I bought the same once again, but they brought up a new system where is now per lense you pay and had on the product buy 1 get two stuff for lenses that had no opacity? I‘ve made the mistake of only having one in my cart and purchasing but I‘ve messaged them right away that I‘ve done this mistake. Fast forward it only arrived one lens pack not pair, I directly messaged costumer service but this time threw a other system, and their they said that that I have two options: pay for lens again with shipping or return and only get 90% back, meanwhile having to pay for shipping and ect. Second one I knew from their returns informations, but having to pay for another lens and shipping for lenses that should‘ve arrived with together since their literally opacity 0 and only 0 as the only option from the product?? And I‘ve been ignored countless times, I’m willing to pay for shipping but the full product?? by support not giving any solutions or real explanations ect just messed up system do to for contacts with 0 opacity. I’m since trying for almost a month to get the other lens.