Not even 1 star
Not even 1 star. Horrendous! They charge whatever they want and you can't do anything to get your money back. I selected the 12-month full price plan because it had a free 7-day trial. Next to this option was another 12-month option at a 50% discount, but no free trial. I chose the full price with a free trial. They then proceeded to charge me FULL PRICE, no free trial, no 50% discount, no customer service, no way to claim money back, and I'm left with an App that quite frankly sends you worrying about your sleep and is not very accurate. For a start, I don't have animals in my house, yet it tells me to check my animals..guess it's just me scratching.